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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Patrick Boron

July 31, 2026

5  out of  5
rating by Patrick Boron
"Professionalism at it's BEST! Competitive rates turned into big savings when I bundled coverages! Give them a call, you will not be disappointed!

Patrick M Boron"
We responded:
"Hi Patrick—thank you so much for your great review! We’re thrilled to hear you found us professional and that bundling your coverages led to big savings. We truly appreciate your recommendation, thank you! Welcome to the David Casteel State Farm family."
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Sarah Owens

July 24, 2026

5  out of  5
rating by Sarah Owens
"Savannah is the best! Super easy to work with and got me taken care of and saving $$$!"
We responded:
"Hi Sarah! Thank you so much for the wonderful review. We’re thrilled Savannah was able to make everything super easy and help you get taken care of while also saving you some money. We truly appreciate your support. Welcome to the David Casteel State Farm family!"
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Mandy Patton

July 17, 2026

5  out of  5
rating by Mandy Patton
"Couldn’t recommend David, Savannah and the David Casteel team more!! After being a nearly lifelong customer of another company and having just faced several major life changes, changing my insurance seemed like a very daunting task. I reached out to David, being a lifelong friend, he quickly pointed me in all the right directions, turned me over to Savannah who now answers my calls by saying “Hey Friend!” She took the time to learn both my needs and my situation and the team knocked the entire experience out of the park! It was far less complicated than I expected, everything from customer right now to the State Farm app has been nothing shy of a 10/10 experience! Regardless of your needs, I’m confident they know exactly how to guide you!"
We responded:
"Hi Mandy, thank you so much for the wonderful review! We truly appreciate you giving our team a chance, especially during such big life changes. We’re glad David helped point you in the right direction, and that Savannah made the process feel easy from start to finish. Our goal is to make insurance and claims guidance straightforward and supportive, and we’re thrilled to hear you’ve had a 10/10 experience with everything—from customer service to the State Farm app. Thanks again for your trust, and welcome to the David Casteel State Farm family!"
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Camilla Hefner

July 15, 2026

5  out of  5
rating by Camilla Hefner
"Fast & friendly plus great rates!"
We responded:
"Thank you, Camilla, for the 5-Star Review! Welcome to the David Casteel State Farm family!"
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Laurissa Penley

June 13, 2026

5  out of  5
rating by Laurissa Penley
"Moved states so I needed to transfer my insurance location and Savannah Hartman made it a flawless transition all while saving me money and giving me more coverage than I had before! Already feels like family!"
We responded:
"Thanks so much for the kind review! We’re glad Savannah Hartman made your insurance transition after your move smooth and stress-free. It’s great to hear you’re now saving money and getting even better coverage. We truly appreciate you! Welcome to the David Casteel State Farm family!"
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Katy Fine

May 1, 2026

5  out of  5
rating by Katy Fine
"Savannah is my go-to agent and I can’t recommend her enough. She’s always so helpful, knowledgeable, and patient — she never makes me feel dumb for asking questions, which I truly appreciate.

Her energy is amazing, and she makes the whole process easy and stress-free. You can tell she genuinely cares about her clients and takes the time to make sure you understand everything.

If you’re looking for someone you can trust who will actually take care of you, Savannah is the one!"
We responded:
"Thank you so much Katy for the wonderful 5-star review! We’re thrilled to hear that Savannah is your go-to and that you feel supported throughout every interaction.

It means a lot that you appreciated her helpful guidance and the stress-free experience she created for you. We’re grateful you chose us, and we look forward to being here for you again in the future!"
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Savannah Carr

April 24, 2026

5  out of  5
rating by Savannah Carr
"Savannah and David are amazing!! They helped me through my issues with ease and calmed my concerns. They also reached out after I got on with insurance and made sure to check in and see how I was doing. They made me feel like a person instead of just another policy number and I can’t recommend them enough!!

PS give my girl Savannah a raise !!!"
We responded:
"Thank you so much for the wonderful review! We’re thrilled to hear that Savannah and David were able to help you through everything and put your mind at ease. We truly appreciate your kind words—and yes, we’ll be sure to share this with Savannah (she’ll be smiling!). Thanks again for trusting our State Farm team. We’re here for you anytime you need us!"
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Amanda Conner

April 17, 2026

5  out of  5
rating by Amanda Conner
"Great customer service!! Very friendly and helpful staff!"
We responded:
"Thank you Amanda for this wonderful review! We're happy to hear that you had such a great experience with Austin. Welcome to our State Farm family!"
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Tonya Hargett

February 3, 2026

5  out of  5
rating by Tonya Hargett
"Savannah was very sweet and helped me to determine what kind of coverage I was needing, plus I was able to get personal belongings insurance. Thanks to Savannah Im a very happy customer."
We responded:
"Thank you so much, Tonya, for your kind words! We’re thrilled to hear that Savannah was able to assist you in finding the right coverage. We truly appreciate your trust in us and look forward to serving you in the future. If you ever need anything else, don’t hesitate to reach out!"
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Thomas Klempin

January 27, 2026

5  out of  5
rating by Thomas Klempin
"Team did a great job. They are proactive and are sure to follow up new customers. Easy to contact and maintain communication."
We responded:
"Thank you, Mr. Klempin, for your thoughtful feedback! We're pleased our team was proactive and maintained clear communication while you started your policies. Welcome to the David Casteel State Farm family!"
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Young Rook

January 2, 2026

5  out of  5
rating by Young Rook
"Very helpful, this team cares about getting you the best price!"
We responded:
"Thank you for your kind words! We're glad we could help you find the best price. Welcome to our State Farm family!"
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Maria Thomas

December 19, 2025

5  out of  5
rating by Maria Thomas
"Very professional and detail-oriented, excellent communication, fair pricing and fast turnaround. Customer service is second to none. They genuinely care about finding the best way for you to cover your car or property."
We responded:
"Thank you, Maria for being our 200th review! We truly appreciate your kind words and are glad to her that you've enjoyed your time with our agency! "
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47Rooster

December 17, 2025

5  out of  5
rating by 47Rooster
"We'd been with the same insurance company for over 20 years, and realized that it had been too long since we did some study on rates, coverages and who would be the best for us to be insured with. After a lot of research and discussion - State Farm and David Casteel are the answer! Thanks to Austin for all your help and guidance!"
We responded:
"Thank you so much for your kind words and for trusting us with your insurance needs! We're honored that you chose our agency after your thorough research. It was a pleasure working with you, and Austin is thrilled to have been able to assist you. We're here to support you anytime and thanks again for your wonderful review!"
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Katrina Casteel

December 4, 2025

5  out of  5
rating by Katrina Casteel
"David and the staff are friendly, professional and very helpful."
We responded:
"Thanks mom!!!"
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BMK

October 30, 2025

5  out of  5
rating by BMK
"Savannah was super helpful, knowledgeable and professional, would recommend her again. 👍 you rock!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Savannah provided you with such excellent service. We'll be sure to pass along your compliments to her. You rock too! 😊👍"
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Johnny

October 24, 2025

5  out of  5
rating by Johnny
"Talked to Savannah over phone awesome people here she had me set up with prices and got me insurance quickly and was nice as could be answered all my questions I had some told me sent my insurance cards just amazing experience"
We responded:
"Thank you, Johnny, for giving your feedback! We are so happy to hear you had a great experience with Savannah. Welcome to our State Farm family!"
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Jaylen Avrilien

October 23, 2025

5  out of  5
rating by Jaylen Avrilien
"Savannah was beyond helpful and empathetic while getting a quote within my range. David Casteel also kept tabs on me during my switch and a month in to ensure the transition was smooth; he’s definitely a “work for the people” kinda guy. Thank you both; the deductibles offered are almost half of what I would pay with other insurances!"
We responded:
"Hi Jaylen, thank you so much for your kind words! We're thrilled to hear that Savannah provided you with helpful and empathetic service throughout your insurance transition. It's great to know that the deductibles are working well for you and that the process has been smooth. Welcome to the David Casteel State Farm family!"
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Courtney Epps

October 17, 2025

5  out of  5
rating by Courtney Epps
"Great and very friendly and was awesome helping us switch from Ohio!!!!"
We responded:
"Thank you so much, Courtney! We're thrilled to hear that you had a great experience and that we could make your switch from Ohio smooth and friendly. Welcome to the David Casteel State Farm family!"
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michaela silva

October 16, 2025

5  out of  5
rating by michaela silva
"I had a wonderful experience with Savannah. She was very thorough. I appreciate her patience at listening to my needs. She guided me threw what needed to be done to complete my needs. I feel so glad and blessed to be a new client."
We responded:
"Hi Michaela, thank you so much for your kind words! We’re thrilled to hear that Savannah provided you with such a thorough and patient experience. It’s wonderful to know she was able to guide you through everything to meet your needs. We’re so happy to have you as a new client and look forward to continuing to serve you!"
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Dion Russell

October 9, 2025

5  out of  5
rating by Dion Russell
"This place is great Savannah was a lot of help definitely be here for a long time!!!!!!!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you enjoyed your experience with Savannah. We look forward to serving you for many years to come. If you ever need anything, don’t hesitate to reach out!"
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justin higginbotham

October 8, 2025

5  out of  5
rating by justin higginbotham
"Great service and team. Team very quick with setup, support, and helpful. Recommends this office"
We responded:
"Thank you, Justin! We appreciate you taking the time out of your day to leave us this feedback. We try to make the process of switching as smooth, quick, and seamless as possible with little to no work on your end! We are thankful you are here at our agency."
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Justin Yother

October 1, 2025

5  out of  5
rating by Justin Yother
"Great customer service!"
We responded:
"Justin, thank you so much for your kind words! We're thrilled to hear you enjoyed both your pricing and our customer service. Welcome to the David Casteel State Farm team!"
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Meredith Rivera

October 1, 2025

5  out of  5
rating by Meredith Rivera
"I cannot say enough good things about Savannah at this branch. I had so many questions about changing insurance policies during a life transition and she was extremely informative, responded immediately, and made the whole process significantly less overwhelming. If you want to feel cared for, choose Savannah at State Farm!!!"
We responded:
"Wow Meredith, thank you so much for the amazing shoutout! Savannah is absolutely fantastic, and we’re so lucky to have her on our team! We’re thrilled she could make such a big difference during your insurance transition and take the stress off your shoulders. Your kind words totally made our day! If you ever need anything else, Savannah and the whole team are here and ready to help. Thanks again for choosing us and spreading the love!"
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Matthew Kofel

September 11, 2025

5  out of  5
rating by Matthew Kofel
"Great experience changing over to State Farm from another carrier. Austin was great making sure we were all set and answering all questions! Recommended."
We responded:
"Thank you so much Matt for your kind words and recommendation! We're thrilled to hear that Austin was able to make your transition to State Farm smooth and that all your questions were answered. We appreciate your trust and look forward to continuing to serve you. If you ever need anything, please don't hesitate to reach out!"
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Pierceton Mazell

August 23, 2025

5  out of  5
rating by Pierceton Mazell
"The customer service I’ve been consistently provided has been far beyond my expectations. Austin has brought such a “don’t worry, we will handle it” attitude to every situation from starting my new policy to handling a claim. I was a notorious sign on for 6 months then shop around again for a lower price customer. But I can confidently say that his customer service will keep me with David and his team for as long as I’m in the Tennessee area. It is not surprising at all to see this office has 5 stars across the board, it is well deserved in my experience."
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Austin and our team have consistently exceeded your expectations and provided you with such reassuring, attentive service. It's our goal to make every step—from starting your policy to handling claims—as smooth and worry-free as possible. Your kind words truly mean a lot to us!"